About these terms
Last updated: June 2026
This website is owned and operated by Ecom Capital Pty Ltd ACN 643 564 452 (“Ecom Capital”, “we”, “us” or “our”).
By accessing or using this website, including any page, form, video, article, download, landing page, booking page, resource or other website feature, you agree to these Website Terms of Use.
If you do not agree with these terms, please do not use this website.
Separate platform and client terms
These Website Terms of Use apply to the public Ecom Capital website only.
They do not govern access to Ecom Capital OS, client portals, private communities, coaching materials, learning modules, support channels or other logged-in client features.
If you become a client or access Ecom Capital OS, your access and use may also be governed by separate terms, including the Ecom Capital OS Terms and Conditions, Client Services Agreement, Refund Policy, payment terms, order form or other written agreement.
If there is any inconsistency between these Website Terms of Use and a signed Client Services Agreement, the signed Client Services Agreement will prevail in relation to paid services, payments, refunds, service inclusions, access periods, deliverables and termination rights.
Using this website
You may use this website for lawful, personal, informational and business enquiry purposes only.
You must not use this website in a way that is unlawful, misleading, deceptive, defamatory, harmful, offensive, abusive, fraudulent or improper.
You must not interfere with the website, attempt to gain unauthorised access to any system, use scraping or automated extraction tools without our written consent, upload viruses or harmful code, collect personal information from the website, impersonate another person, or use the website in a way that damages Ecom Capital, its business, clients, staff, contractors or reputation.
Website information
The information on this website is provided for general educational and informational purposes only.
It is not legal, tax, accounting, financial product, investment, personal financial, medical or other regulated professional advice.
You should obtain your own independent professional advice before acting on information made available through this website.
We take reasonable care when preparing website content, but we do not guarantee that all information on this website is complete, current, accurate, error-free or suitable for your particular circumstances.
No guarantee of results
Ecommerce, advertising, product validation, product sourcing, store development, sales, profitability and business growth involve commercial risk.
Except where expressly stated in a signed written agreement, Ecom Capital does not guarantee any particular sales result, revenue result, profit, return on investment, launch date, product outcome, supplier outcome, advertising result, store performance or business outcome.
Any examples, testimonials, case studies, revenue figures, advertising examples, store examples or performance examples on this website are provided for general information only. They should not be treated as a promise, guarantee, forecast or representation that you will achieve the same or similar result.
Intellectual property
All content on this website is owned by Ecom Capital or its licensors, unless otherwise stated.
This includes text, images, videos, graphics, downloads, logos, branding, trademarks, designs, layouts, documents, guides, frameworks, resources, case studies and other website material.
You may view the website and download or print a reasonable copy of publicly available content for your own personal, non-commercial informational use.
You must not copy, reproduce, republish, upload, post, transmit, distribute, sell, licence, modify, adapt, frame, embed, scrape, exploit or otherwise use website content for commercial purposes without our prior written consent.
Trademarks
The Ecom Capital name, logo, branding and any related product, program, platform or service names are trade marks or brand assets of Ecom Capital or its licensors.
You must not use any Ecom Capital trade mark, logo, brand name, business name, domain name or confusingly similar name without our prior written consent.
Enquiries and information you submit
If you submit information to us through this website, including through an enquiry form, application form, booking form, survey, download form, chat function or email link, you must ensure the information is true, accurate, current, complete and not misleading.
You must not submit content or information that is unlawful, misleading, deceptive, defamatory, confidential to another person, infringing, harmful, offensive, abusive, discriminatory, spam, malware or otherwise improper.
By submitting information through this website, you allow us to use, store, process, review and respond to that information for the purpose of handling your enquiry, assessing your suitability for our services, providing information to you, operating our business, improving our services, complying with law and protecting our legal rights.
Privacy
We handle personal information in accordance with our Privacy Policy.
Please read our Privacy Policy to understand how we collect, use, store and disclose personal information.
You must not submit personal information about another person unless you have their consent or another lawful basis to do so.
Cookies and tracking
This website may use cookies, pixels, analytics tools, advertising tools, tags and similar technologies to operate the website, improve user experience, measure website performance, understand user behaviour and support our marketing and business operations.
For more information, please refer to our Privacy Policy and any cookie notice or privacy preference settings made available on this website.
Third-party links and tools
This website may contain links to third-party websites, platforms, tools, applications, payment providers, social media pages, booking tools, video hosting services or other third-party services.
Third-party websites and services are not controlled by Ecom Capital.
We do not warrant, endorse or accept responsibility for third-party websites, content, terms, policies, security, availability, products, services, representations or practices.
Your use of third-party websites or services is at your own risk and may be subject to separate terms, privacy policies, fees and conditions imposed by the relevant third party.
Bookings, applications and purchases
Parts of this website may allow you to book a call, submit an application, register interest, download a resource, register for an event, purchase a product or service, or start an enquiry about an Ecom Capital program or service.
Any purchase, program, event, service or paid arrangement may be subject to separate terms, including a Client Services Agreement, order form, invoice, payment terms, Refund Policy, application terms, event terms or other written terms provided to you.
You are responsible for ensuring that information you provide in connection with any booking, application or purchase is true, accurate, current, complete and not misleading.
Refunds and paid services
These Website Terms of Use do not set out the full refund terms for any paid program, service, event, product or digital resource.
Refunds are governed by the applicable Client Services Agreement, Refund Policy, order form, written offer, payment terms and the Australian Consumer Law.
Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any right, guarantee, remedy or protection that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.
Website availability
We use reasonable efforts to keep this website available and operating effectively.
However, we do not guarantee that the website will be continuously available, uninterrupted, error-free, secure or free from viruses or other harmful components.
We may update, modify, suspend, remove, replace or discontinue any part of this website or website content where reasonably necessary for operational, legal, security, technical, commercial or business reasons.
Limitation of liability
To the maximum extent permitted by law, Ecom Capital is not liable for any indirect, incidental, special, consequential or economic loss, loss of profit, loss of revenue, loss of opportunity, loss of goodwill, loss of data, loss arising from third-party websites or services, loss arising from business decisions made by you, or loss arising from your use of or inability to use this website.
Nothing in these terms limits liability that cannot legally be limited, including liability arising from fraud or wilful misconduct.
Indemnity
You indemnify Ecom Capital, its officers, employees, contractors and agents against any loss, damage, liability, claim, cost or expense arising from your breach of these terms, misuse of this website, infringement of Ecom Capital intellectual property, breach of confidentiality, unlawful, misleading, deceptive, defamatory or harmful content, breach of third-party rights, breach of privacy obligations, or unauthorised use of website content.
Your liability under this indemnity will be reduced to the extent the loss was caused or contributed to by Ecom Capital’s negligence, breach of law or breach of these terms.
Restricting access
We may restrict, suspend or block your access to this website, or any part of it, where we reasonably consider that you have breached these terms, misused the website, created a security, legal, privacy, operational or reputational risk, infringed Ecom Capital’s rights or the rights of a third party, provided false or misleading information, or where we are required to do so by law, a regulator, a court, a third-party service provider or another lawful authority.
Changes to these terms
We may update these terms from time to time.
Updated terms may be published on this website. Changes apply from the date stated in the updated terms or from the date they are published, whichever is later.
Your continued use of this website after updated terms are published means you accept the updated terms.
General
You must not assign or transfer your rights or obligations under these terms without our prior written consent.
We may assign, transfer or novate our rights and obligations under these terms to a related body corporate, successor, purchaser of our business or assets, or another entity involved in operating this website.
If any part of these terms is invalid, unlawful or unenforceable, that part will be severed to the extent necessary and the remaining terms will continue to apply.
A failure or delay by Ecom Capital in exercising a right does not operate as a waiver of that right.
Governing law
These terms are governed by the laws of Queensland, Australia.
Subject to any rights that cannot be excluded under law, the parties submit to the non-exclusive jurisdiction of the courts and tribunals of Queensland, Australia.
Contact
If you have any questions about these terms, please contact Ecom Capital at support@ecomcapital.com.
